Issue with Customer Portal Payments

Incident Report for iClassPro

Resolved

We appreciate your patience while we worked through this issue and want to let you know that the problem is now resolved. We will continue monitoring the application to ensure it behaves properly. Again, thank you.

Posted Jan 05, 2024 - 12:50 CST

Identified

Our Development team has identified the cause of the issue. We continuing our work to fully resolve the problem and will follow up with more information as it becomes available.

Posted Jan 05, 2024 - 12:02 CST

Investigating

We are currently experiencing an issue impacting some iClassPro customers' ability to receive payments through the Customer Portal. We are working on resolving the issue as quickly as possible and apologize for any inconvenience this may cause.

Posted Jan 05, 2024 - 10:17 CST

This incident affected: Customer Portal.