iClassPro Status

iClassPro

All Systems Operational

iClassPro Application Operational

Parent Portal Operational

Staff Portal Operational

Public Website Operational

Support Website Operational

Support Telephone System Operational

iClassPro Merchant Services Operational

Outgoing SMS / MMS Messaging Operational

Outgoing Voice Broadcast Operational

New Relic Availability Monitoring Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Application Performance Index (Apdex) Score

Fetching

Application Response Time

Fetching

Past Incidents

Jun 15, 2019

No incidents reported today.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

Interrupted Service

Resolved - This incident has been resolved. We will continue to monitor the application closely. Thank you for your patience!
Jun 10, 19:37 CDT

Monitoring - A change has been implemented and we are monitoring the results.
Jun 10, 19:15 CDT

Investigating - We are currently investigating an issue that is impacting the application. Please accept our apologies for the interruption, we are working to restore access as quickly as possible.
Jun 10, 19:05 CDT

Monitoring

Resolved - There were some intermittent database connection issues between 10 am and 11 am, but the application has been stable since. We will continue to closely monitor the situation.
Jun 10, 14:13 CDT

Monitoring - We are monitoring reports of intermittent errors in the application.
Jun 10, 10:53 CDT

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

Support Outage

Resolved - This incident has been resolved.
Jun 3, 14:50 CDT

Identified - We are currently experiencing connectivity problems at iClassPro offices that are limiting our phone support availability
Jun 3, 09:29 CDT

Jun 2, 2019

No incidents reported.

Jun 1, 2019

No incidents reported.