iClassPro Status

iClassPro

All Systems Operational

iClassPro Application Operational

Customer Portal Operational

Staff Portal Operational

Public Website Operational

Support Website Operational

Support Telephone System Operational

iClassPro Payments Operational

Outgoing SMS / MMS Messaging Operational

Outgoing Voice Broadcast Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 3, 2023

No incidents reported today.

Feb 2, 2023

Issue with processing payments

Resolved - We’d like to let you know that the problem has since been resolved and that we and our partner will continue to monitor the application to ensure it is behaving properly. Thank you.
Feb 2, 16:58 CST

Identified - One of our third-party partners is experiencing an issue that is potentially impacting the ability for iClassPro customers to process payments. Please know that we are working with our partner to determine the source of the problem and will keep you posted as details become available.
For questions, please reach out to our payments support team at 1.877.554.6776 or payments@iclasspro.com. Thank you and we apologize for any inconvenience this may cause.
Feb 2, 15:40 CST

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

Longer than expected processing time on background tasks

Resolved - Tasks are now processing within the expected timeframe. Thanks again for your patience.
Jan 27, 14:02 CST

Investigating - Due to unusually high volume, we are seeing delays in background task processing, including email delivery. Tasks are still being processed, however, it may take longer than expected. Thank you for your patience at this time.
Jan 26, 13:51 CST

Jan 26, 2023

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.