Resolved -
We appreciate your patience while we worked through this issue and want to let you know that the problem is now resolved. We will continue monitoring the application to ensure it behaves properly. Again, thank you.
Jul 24, 15:15 CDT
Identified -
We are currently experiencing an issue impacting the TRANSACTIONS > PAYMENTS process's ability to apply payments to charges after running the task. Our team is working on resolving this issue as quickly as possible.
In the meantime, we have identified that running the APPLY CREDITS task after running the payments task will ensure that all collected payments are properly applied to charges.
We apologize for any inconvenience this may cause.
Jul 24, 15:09 CDT