iClassPro Status

iClassPro

All Systems Operational

iClassPro Application Operational

Enterprise Portal Operational

Customer Portal Operational

Staff Portal Operational

Public Website Operational

Support Website Operational

Support Telephone System Operational

iClassPro Payments Operational

Outgoing SMS / MMS Messaging Operational

Outgoing Voice Broadcast Operational

3rd Party Integration/Provider Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2023

No incidents reported today.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

Scheduled Maintenance - Sunday, March 19, 2023

Completed - The scheduled maintenance has been completed.
Mar 19, 02:52 CDT

Update - Scheduled maintenance has been completed and all services are operational.
Mar 19, 02:50 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 02:00 CDT

Scheduled - We will be performing infrastructure upgrades Sunday, March 19, 2023 from 2AM to 4AM CST. We are replacing systems that will increase the performance and implement the latest security updates. During this upgrade, iClassPro (including the staff portal, mobile app and customer portal) will be unavailable. After the maintenance is complete, all systems will be operational . We will update our status (http://status.iclasspro.com/) and Facebook (https://www.facebook.com/iclasspro) page as soon as we are done and all systems are go.

We will do our absolute best to complete this operation as fast as possible. We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at: https://support.iclasspro.com/hc/en-us/requests/new.
Mar 16, 12:57 CDT

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

Support interface is currently down

Resolved - Thank you for your patience while our third-party partner worked through this issue. We want to let you know that the problem is now resolved and that we, along with our partner, will continue to monitor the application to ensure it behaves properly. Again, thank you, and we apologize for any inconvenience this may have caused.
Mar 15, 19:19 CDT

Investigating - One of our third-party partners is experiencing an issue that is impacting the ability of iClassPro customers to contact support. We are working with our partner to resolve the issue as quickly as possible and apologize for any inconvenience this may cause. Thank you.
Mar 15, 18:20 CDT

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.