iClassPro
All Systems Operational
iClassPro Application ? Operational
Enterprise Portal Operational
Customer Portal ? Operational
Staff Portal Operational
Public Website ? Operational
Support Website Operational
Support Telephone System Operational
iClassPro Payments ? Operational
Outgoing SMS / MMS Messaging ? Operational
Outgoing Voice Broadcast ? Operational
3rd Party Integration/Provider Operational
Mobile Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance June 23rd 2:00am CDT Jun 23, 2024 02:00-04:00 CDT
iClassPro will be performing infrastructure upgrades Sunday, June 23, 2024 from 2AM to 4AM CST. Our goal is twofold; increase the performance and implement the latest security updates. We do not expect any downtime, however you may notice some slowness when accepting payments not already on file. Any bulk payment processing or payments for stored payments methods will not be affected. When complete and all systems are back to normal we will post another an update our status (http://status.iclasspro.com/) page . We appreciate your understanding while our team works to complete this operation. As always, if you have questions or issues, please submit them at: https://support.iclasspro.com/hc/en-us/requests/new.
Posted on Jun 19, 2024 - 16:09 CDT
Past Incidents
Jun 21, 2024

No incidents reported today.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024
Resolved - We appreciate your patience while we worked through this issue and want to let you know that the problem is now resolved. We will continue monitoring the application to ensure it behaves properly. Again, thank you.
Jun 18, 21:58 CDT
Investigating - We are currently experiencing an issue that has resulted in longer than normal return speeds on the calendar page. All other areas of the software appear to be functioning as expected. Our team is working to resolve the issue as soon as possible and apologize for any inconvenience this may cause.
Jun 18, 21:31 CDT
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - On June 12, 2024, from 09:43 a.m. (CT) to 1:10 p.m. (CT), some eCheck transactions made through iClassPro may have been declined due to an issue with a third-party processing partner. The problem has been resolved, and we will continue to monitor the application to ensure it is behaving properly. Thank you.
Jun 12, 09:30 CDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.