Important Update: Settlement Delay

Incident Report for iClassPro

Resolved

Our team successfully expedited the funding process and arranged a same day deposit, so your funds will still be deposited today (3/27) as expected, before the bank closes. If you need further assistance, please don't hesitate to contact our Payments Support team directly at payments@iclasspro.com or by phone at 1.877.554.6776 (Option 4). Thank you!

Posted 4 days ago. Mar 27, 2025 - 11:27 CDT

Monitoring

One of our third-party partners experienced a delayed settlement on 3/25, which caused the settlement to process on 3/26, potentially resulting in a 1-day delay in receiving deposits for our US-based clients. We apologize for this inconvenience and anticipate all transfer schedules to resume as expected.
Thank you for your understanding and patience.

Posted 5 days ago. Mar 26, 2025 - 16:52 CDT

This incident affected: 3rd Party Integration/Provider.