The application is experiencing high number of error responses

Incident Report for iClassPro

Resolved

All operations are functioning normally at this time. A post-op analysis is being conducted by the system administrators to try to determine what went wrong with the new web server instances.
Posted Jul 11, 2018 - 17:27 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2018 - 17:21 CDT

Identified

New web server instances were being spun up, but were not usable. The situation has been identified and measures are being taken to remove those instances and spin up new, healthy instances.
Posted Jul 11, 2018 - 17:20 CDT

Investigating

We are currently investigating this issue.
Posted Jul 11, 2018 - 17:16 CDT
This incident affected: iClassPro Application.
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