Connectivity issue

Incident Report for iClassPro

Resolved

On March 27, 2024, between 8:32 pm (CT) and 8:59 pm (CT), a third-party processing partner experienced a connectivity issue, which may have resulted in declined transactions. We want to inform you that the issue has been resolved, and both we and our partner continue to monitor it to ensure proper functionality. Thank you.

Posted Mar 27, 2024 - 21:42 CDT

Monitoring

One of our third-party partners is currently experiencing an issue where some attempted transactions result in failures. Our partner is working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. Thank you

Posted Mar 27, 2024 - 21:10 CDT

This incident affected: 3rd Party Integration/Provider.